1. Getting Started

Subcategories:	Button Introduction
	Placing a Call
	Placing A Call on Hold
	Transfer A Call
	Conference Calls
	Hands Free
	Mute
	Redial
	Speaker
	Adjusting the 3 Types of Volume
	Setting up your Voicemail
	Setting up Voicemail with no physical phone
	Checking your voicemail from an offsite phone (includes cell phone)
	Changing outgoing message (including previously used phones)
	Managing Voicemail With No Physical Phone

2. Intro to Menus/Internal Directory

Subcategories:	How to Enter the Menus
	What are the 3 Buttons Under the Screen? (softkeys)
	Making a call with the Internal Directory

3. Web Interface

Subcategories:	Launching Internet Explorer
	Logging into the Web Interface
	Changing your password
	Voicemail Offsite Notification
	Call Forwarding
	Change Ringer Tone
	View and Print Systemwide Directory
	Setting Up Custom One-Touch Speed Dialing
	How To Change the Auto Attendant Message
	Changing the Menu Tree

4. Printing Speed-Dial Labels

Subcategories:	Navigating to the Button Label Feature
	Running the Application
	Choosing the 3102 Phone
	Editing the Speed Dial Form
	Replacing the Form